Category Archives: Uncategorized

Top 4 Ways to Demonstrate Effectiveness for ISO 9001:2015

ISO 9001:2015 has many areas which require an organisation to demonstrate the effectiveness of processes. Here are our top four ways to do this:     We offer transition training, management training, audit training, auditing, and consultancy for ISO 9001. Please contact us, and we will be glad … Continue reading

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Process Thinking

During several recent ISO 9001:2015 transition training courses, I have been reminded again of the fundamental importance of process thinking. Auditing for improvement can only really be achieved by considering the controls of the process as a whole. I offer transition … Continue reading

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Audit Terminology

This summary of audit terminology was well received during a training course on auditing I recently delivered in Cambridge, and I hope it may be of interest!

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Should Leaders be Responsible or Accountable?

Should leaders be responsible or accountable? And what’s the difference? Both ISO 9001:2015 and ISO 45001:2018 are concerned with the apportioning of roles and tasks, and although the language used in each requirement has many similarities, I believe that the … Continue reading

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